Help
Frequently asked questions
How quotes, bookings, deposits, and reviews work on Bookamove.
Booking & quotes
How do I get a quote?
Search for movers on your route and compare packages by price, vehicle, and crew. Package prices are listed up front — per hour, fixed, or per pound — so you can reserve without calling around.
How does booking work?
Reserve online — no credit card is required. The mover confirms availability and final charges, you confirm the details, and a booking deposit holds your move date.
What move sizes can I choose?
Four sizes: Delivery (single items and small loads moved by minivan, cargo van, or pick-up), Small Move (smaller box trucks), Large Move (large box trucks and trailers), and No Truck (labor-only crews).
Can I hire movers without a truck?
Yes — choose the No Truck option. Movers help with loading, unloading, and in-home work while you arrange the vehicle.
What areas are covered?
Search results only show movers whose service area covers your start and end cities.
Do you cover long-distance moves?
Yes. Enter different start and end cities and you'll see movers whose service area covers both ends of the route, including inter-province moves.
Payments
Do I pay anything when I reserve?
No. Reserving requires no credit card. The mover confirms availability and final charges before anything is due.
When is the deposit due?
Only after both you and your mover have confirmed the booking. The deposit holds your move date; any remaining balance is due after the move.
How can I pay?
Deposits and remaining balances can be paid online by card through the customer portal.
Reviews & movers
How are movers rated?
Movers are rated by real customers across care, hard work, friendliness, speed, skill, and value.
How are reviews verified?
Reviews come from real completed moves. After a move is done, Bookamove sends the customer a review request — so ratings reflect actual jobs, not anonymous posts.
Are movers insured?
Each company sets its own insurance terms — review them on the company's public profile before booking.
How do I list my moving company?
Create an account on the mover sign-up page — it’s free to join, and you control your prices, schedule, and profile.
Ready to book your move?
Search movers on your route, compare prices and reviews, and reserve your date online.
